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FREQUENTLY ASKED QUESTIONS

COURSE CANCELLATION & WITHDRAWAL 

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What happens if I cancel or withdraw from my studies as an international student on a student visa? 

If I am in Australia on a Student Visa (subclass 500) and my enrolment is cancelled, do I have to leave?

If you are studying in Australia on a Student Visa (subclass 500) and your enrolment or Confirmation of Enrolment (CoE) is cancelled (for example, due to non-payment of tuition fees or because you have stopped attending classes), your education provider is required to notify the Department of Home Affairs (DHA) that you are no longer an enrolled student. Your CoE will be cancelled in PRISMS. PRISMS is the Provider Registration and International Student Management System used by the Australian Government Department of Education.

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Failing to maintain enrolment is a breach of your visa conditions. This may lead to your visa being cancelled, and you may be required to leave Australia.

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Do I get my money back if I cancel or withdraw from my studies?

Whether you receive a refund depends on your education provider’s refund policy and the timing of your withdrawal. Every provider has specific rules about refunds, which you usually agree to when you sign your offer letter at the start of your studies.

Typically, you won’t be refunded for any portion of your course that you have already completed or attended, since the school has already provided those services—similar to how you wouldn’t receive a refund for meals you’ve already eaten at a restaurant, even if you decide not to return. However, any fees paid in advance for upcoming terms or future classes may be refunded or waived, depending on the school’s cancellation policy and your individual circumstances.

For exact details, please review your original offer letter or visit your provider’s website to read their current refund and cancellation policy. 

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Disclaimer: These FAQs are for information only and do not constitute migration or legal advice. Always refer to the Department of Home Affairs for the latest regulations.

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