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Study in Australia Group is hiring! Junior Student Counsellor, Student Recruitment Officer, Course Advisor

Updated: Jun 13

Are you passionate about travelling and helping others achieve their educational dreams? Study in Australia Group is offering trainee opportunities for Junior Student Recruitment Officers.

 

Areas: Sales | Marketing | Administration | Admissions | Counselling

Location: Melbourne, Australia

Start: immediately



ROLE PURPOSE

The Student Recruitment Officer will provide exceptional counseling services to guide international students in finding the institution that best meets their learning and career aspirations. This includes providing students with information and advice on study opportunities, the local education system, culture, and geographic region, assisting with application documentation, facilitating enrolments, and promoting Study in Australia Group's products and services.

 


Job Offer Student Recruitment Officer


RESPONSIBILITIES


Student Counselling

  • Counsel prospective students to identify appropriate study options including suitable courses and institutions.

  • Schedule and conduct phone or video call discussions and office meetings to accurately convey course information while ensuring each student's needs are met.

  • Prepare quotes and update client details in the CRM system.

  • Support students throughout the admissions, visa, and pre-departure processes.

  • Develop and maintain strong relationships with students and their families.

  • Maintain the highest level of integrity and ethics in every interaction with students, stakeholders and colleagues.


Delivering Results

  • Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the offers.

  • Identify opportunities to generate leads and effectively leverage these opportunities.

  • Utilise software such as Hubspot, Edvisor, Adobe pdf Reader, Adobe Sign, G-Suite, Word and Excel to perform necessary tasks.

  • Work closely with our team to ensure accurate and timely completion of all tasks and responsibilities.


Business Development

  • Maintain regular contact and activities with education providers, existing students and prospective students.

  • Attend education provider briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.

  • Respond to face-to-face enquiries, and enquiries via phone and email promptly, with accurate and relevant information.

  • Work closely with our Admissions Officer to process and submit applications to institutions, obtain offers, and facilitate enrolments in a timely manner.

  • Share social media posts.

  • Communicate effectively with stakeholders, both written and spoken.




Apply if you have:

  • At least 1 year work experience in sales, customer service, student counselling or tourism.

  • Completed a minimum of an apprenticeship in an administrative or sales occupation or a minimum of 2 years of business or marketing-related studies.

  • High attention to detail.

  • Excellent interpersonal, communication, and time-management skills.

  • The ability to work independently and autonomously.

  • Assertiveness.

  • Strong problem-solving abilities.

  • Ability to work under pressure and meet deadlines.

  • Experience with Google Suite, Microsoft Word, Excel (with knowledge in formatting and basic formulas), Adobe PDF Reader.

  • Confident English language skills and fluency in one of the following languages: German, Dutch, Czech, Polish, French, Spanish, Italian, Portuguese, or Japanese, both written and verbal.

  • A sociable personality, empathy, and appreciation for cultural differences.

  • Experience dealing with stakeholders from different cultures.

  • Knowledge about Australia, New Zealand, USA or Dubai (travel, culture, employability, getting started as a foreigner in a new country).

  • Experience in travel & tourism, recruitment, customer service or sales is a plus.

  • If you already have experience working as an Education Consultant for an Education Agency, please enquire about our consultant roles!


Visa requirement:

You must hold an Australian visa with work rights such as

  • Student Visa (minimum 1-year visa)

  • Working Holiday Visa (min 6 months left)

  • Permanent Resident

  • Australian Citizen,

  • or other visas that allow you to work in Australia for min. 6 months


 


Compensation:

Compensation will be based on the qualifications and professional experience of the applicants. Compensation will be discussed during or after the job interview.

 



Application Process:

If you are interested in this position, please submit your application via the link below. We will review all applications and contact eligible candidates for further evaluation.


Please take the time to write a cover letter in English that tells us about YOU and your future career plans.



We’ll provide you with the following:

  • A hybrid working environment

  • Exposure to global stakeholders

  • Opportunities to develop professional relationships and attend industry events

  • Travel opportunities

  • Discounts on eligible overseas health insurances and course fees

  • Complimentary access to a corporate gym

  • Onsite food court and restaurant

  • Secure undercover car parking

  • Convenient proximity to tram stops

  • Ongoing employment for the right candidates

To learn more about us, visit study-in-australia.com


Location:

Our new office is situated at St Kilda Road Towers, just moments away from the CBD, St Kilda, Chapel Street, The Royal Botanic Gardens, and Albert Park Lake.




 


About us:

Study in Australia Group is an Australian based international Education Agency and trusted provider of international student recruitment services in Australia. We work closely with education providers, immigration agents and insurance providers across the country to help them attract and enrol international students from various parts of the world. Our main source market is Europe (DACH, The Netherlands, UK, Ireland, Czech Republic, Spain and France).


With our extensive knowledge of the Australian education system and our strong industry connections, we are able to provide a range of services to both students and education providers. For students, we offer assistance with course selection, application preparation, visa processing, accommodation, job search, career advice and ongoing support throughout their studies. For education providers, we offer marketing and recruitment services, including market research, marketing campaigns, lead generation, student counselling and student application processing.


Our team of experienced and dedicated education consultants are passionate about connecting students with the right education opportunities in Australia. We understand that studying abroad can be a daunting and complex process, which is why we strive to make it as easy and stress-free as possible for our students.


We are committed to providing personalised guidance and support to each of our students. We take the time to understand their individual needs, goals, and preferences, and then use our expertise to recommend the most suitable courses and education providers. We pride ourselves on our attention to detail and our commitment to delivering high-quality service to both students and education providers.


At our Education Agency, we believe in the transformative power of education and the benefits it brings to individuals and societies. We are dedicated to helping international students achieve their academic and career aspirations through studying in Australia. We believe that an international education experience not only provides students with a quality education but also enhances their intercultural understanding and global perspectives. 

 

 


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