Individual Support and Disability



If you enjoy supporting people and making a difference in people’s lives, then this the right course for you!

The Certificate III in Individual Support (Disability) reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Students of the Certificate III in Individual Support (Disability) are required to undertake a supervised practical work placement in relevant disability services settings.

Core Units 

  • Provide individualised support

  • Support independence and well being

  • Communicate and work in health or community services 

  • Work with diverse people

  • Work legally and ethically 

  • Recognise healthy body systems 

  • Follow safe work practices for direct client care

Elective Units 

  • Contribute to ongoing skills development using a strengths-based approach

  • Follow established person-centred behaviour supports

  • Support community participation and social inclusion

  • Communicate using augmentative and alternative communication strategies

  • Facilitate the empowerment of people with disability

  • Address the needs of people with chronic disease

Course Duration: 1 year incl. 120 hours of work placement

Disability Worker Career - Tasks & Responsibilities

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


  • Accommodation Support Worker (Disability)

  • Personal Care Assistant 

  • Personal Care Worker

  • Respite Care Worker

  • Community Access Coordinator

  • Community Care Worker

  • Disability Service Officer

  • Community House Worker

  • Residential Care Worker

  • Residential Support Worker

  • Field Officer (Community Services)

  • Family Support Worker

  • School Support Officer (Disability)



The Cert. IV in Disability reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater
levels of independence, self-reliance, community participation and wellbeing. 

The community services and health industries are one of the fastest growing workforce sectors, experiencing the greatest need for employees. There is a recognised skills shortage for disability workers and with the ongoing demands of disability organisations, this shortage will continue in years to come. (Please refer to the Labour Market Information Portal for employment projection reports that support the above statements.)

To achieve this qualification, the student must have completed at least 120 hours of work in relevant disability services settings. Students should find their own practical placement, however the colleges have a broad network in the disability sector and will provide assistance where needed. 

Core Units 

  • Provide individualised support

  • Follow established person-centred behaviour supports

  • Develop and provide person-centred service responses

  • Facilitate the empowerment of people with disability

  • Facilitate community participation and social inclusion 

  • Facilitate ongoing skills development using a person-centred approach 

  • Provide person-centred services to people with disability with complex needs

  • Work with diverse people 

  • Manage legal and ethical compliance 

  • Recognise healthy body systems 

  • Follow safe work practices for direct client care

Elective Units

  • Provide advocacy and representation services

  • Work with people with mental health conditions

  • Recognise and respond to crisis situations

Course Duration: 1 year incl. 120 hours of practical work placement


Disability Service Worker - Tasks & Responsibilities

Disability Service Workers promote a person-centred approach and usually work without direct supervision. They may be required to supervise and/or coordinate a small team.


  • Disability Service Manager 

  • Disability Service Coordinator 

  • Disability Service Officer 

  • Case Manager

  • Client Service Assessor

  • Supervisor

  • Project Worker

  • Program Manager

  • Person Centred Planner

  • Community Development Officer

  • Behavioural Support Officer

  • Disability Team Leader

  • Disability Support Assistant (Schools)

  • Senior Disability Worker

  • Social Educator (Disability)

  • Support Facilitator (Disability)

  • Disabilities Supervisor

  • Social Trainer

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